Ps4 Privacy Policy — Malaysia User Data Protection
This Privacy Policy explains how the ps4 platform collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy at every stage of your platform experience.
Effective date: 1 January 2026. This policy may be updated from time to time.
1. Information We Collect
When you register or use the ps4 platform, we collect certain categories of information to ensure our services run smoothly and securely for all users in Malaysia. Below are the types of information we may collect:
- Account Information: Full name, email address, mobile number, date of birth, and username collected at registration. This information is required to verify your identity and manage your account.
- Device & Browser Information: Device type, operating system, browser, IP address, and other technical data automatically transmitted when you access the platform. This helps us optimise your mobile experience.
- Payment Information: Transaction details in MYR, your chosen deposit method such as FPX or local e-wallets, and transaction history. We do not store full credit card numbers — payment data is processed through certified payment providers.
- Usage Data: Records of in-platform activity, including games played, session duration, clicks, and settings preferences. This data is used to improve the user experience and detect potential security issues.
- Cookies & Tracking Technologies: Small files stored on your device to recognise returning visits, save preferences, and analyse usage patterns.
2. How We Use Your Information
Ps4 uses the information collected solely for legitimate purposes related to the operation of the platform. Your information will not be used for any other purpose without your consent. The main purposes for which we use your data are as follows:
- Creating and managing user accounts, and verifying identity during login.
- Securely and accurately processing MYR deposits and withdrawals.
- Providing responsive customer support and resolving enquiries or complaints.
- Sending important notifications relating to your account, transactions, or platform policy updates.
- Analysing usage patterns to improve platform performance and the user experience.
- Complying with legal requirements, including anti-money laundering (AML) and know your customer (KYC) obligations imposed on the platform.
- Detecting and preventing fraud, account abuse, or suspicious activity that could compromise the security of other users.
We will not use your data for third-party advertising or sell your personal information to any external party for commercial purposes.
3. Cookies & Tracking Technologies
The ps4 platform uses cookies and similar tracking technologies to enhance platform functionality and the user experience. There are two main types of cookies we use:
- Essential Cookies: Required to operate core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
- Analytics Cookies: Helps us understand how users interact with the platform — most visited pages, time spent, and navigation paths. This data is used in aggregate form and does not directly identify individuals.
You can manage cookie settings through your browser. Most modern browsers allow you to delete, block, or be notified when cookies are sent. Please note that disabling certain cookies may affect the functionality of some parts of the ps4 platform. Continued use of the platform after being notified of our cookie usage will be taken as your consent.
4. Data Storage, Security & Third-Party Sharing
Ps4 takes appropriate technical and organisational measures to protect users' personal information from unauthorised access, disclosure, alteration, or destruction. Our protective measures include:
- Data encryption in transit using industry-standard security protocols.
- Passwords stored in a hashed format that cannot be reversed or read.
- Strict access controls — only authorised personnel may access user data for legitimate operational purposes.
- Continuous system monitoring to detect any intrusion attempts or suspicious activity.
Regarding third-party sharing, ps4 only shares user information in limited and necessary circumstances:
- Payment Service Provider: Transaction information required to process MYR deposits and withdrawals is shared with approved payment providers.
- Legal Requirements: Information may be disclosed to the relevant authorities where required by Malaysian law or court order.
- Technical Service Providers: Third parties that assist with platform operations (such as cloud services and technical support) may have limited access to certain data, subject to strict confidentiality agreements.
Ps4 does not sell, rent, or disclose your personal data to third-party advertisers or data brokers.
5. User Rights & How to Contact Us
As a ps4 user, you have certain rights regarding the personal data collected by our platform, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
- Right of Access: You have the right to request a copy of the personal information we hold about you. This request can be submitted through our support channels.
- Right to Rectification: If the information we hold is inaccurate or out of date, you may request a correction. You can also update basic details such as your phone number and email directly through your account settings.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data. Please note that some data may need to be retained for a specified period to meet legal requirements or for dispute resolution purposes.
- Right to Withdraw Consent: You may withdraw consent for certain data processing activities, though this may affect your ability to use some platform features.
Policy Updates & How to Contact Support
Ps4 reserves the right to update this Privacy Policy at any time. Any significant changes will be communicated to registered users via account notifications or email. The effective date of the latest version will always be displayed at the top of this page.
If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the ps4 support team via the FAQ or through the customer support channels available within the platform. We will endeavour to respond to all enquiries within a reasonable timeframe.
Questions About Your Privacy?
The ps4 team is here to help you understand your privacy rights or answer any questions about your personal data. Visit our FAQ section or log in to manage your account settings directly.
FAQ Log In to Your Account